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How to Choose an AC Repair Company

Inspecting an air conditioner

Did you know that the air conditioner was first developed for use in a publishing company, and was intended to help the ink dry faster? That was over a century ago, in 1902, although it wasn’t until the 1950s that air conditioning units for residential use became popular and affordable.

Today, of course, we are dependent on our HVAC systems to keep us comfortable year-round. If your system is on the fritz, you’ll need to choose a reliable AC repair company to help you cool down once again.

Read on to find out how to choose the best repair company out there!

Ask for Recommendations

Word of mouth remains one of the best ways to find a service provider. Ask your friends, family members, and coworkers if they know a great company to recommend. You will find that people are eager to share their experiences, both good and bad, with HVAC pros.

You can also turn to “word of mouse” by reading online reviews and testimonials. Of course, it’s wise to take strangers’ advice with a grain of salt, but a quick visit to Yelp, Angie’s List, or Facebook can give you a good overall sense of how a repair company is regarded.

Check for Complaints

Smart consumers check with the Better Business Bureau, as well as with state licensing boards or organizations, to make certain there are no outstanding complaints about the company they’re considering.

Contact Several AC Repair Companies

Put the recommendations you get to the test by contacting them yourself. A phone call to the company will tell you whether or not their employees are friendly, courteous and professional. If you get a less-than-stellar impression over the phone, proceed with caution.

Contacting repair companies through their websites is another option. In this case, look for a prompt reply.

Ask for an Estimate

It’s likely that the AC repair professionals will come to your house to evaluate your repair needs. Anyone who can quote you a price over the phone might not be on the up-and-up.

After checking out the problem, the repair company will provide an estimate. There’s no obligation to give that company your business, however, if you weren’t thrilled with the representative they sent. It’s OK to comparison shop!

Check Their Credentials

Make sure that any company you’re considering is properly licensed, accredited, and otherwise aboveboard in the area where you live. If a contractor can’t provide this information, be wary! They could be an unreliable, fly-by-night kind of operation.

Ask About Emergency Services

Don’t forget that you want a company with which you can establish a longterm relationship. When your AC system goes haywire on the weekend, it’s important to know you have a professional on your side. Ask about the company’s emergency services and how quickly they could send a rep to your home when you need help.

AC Repair Made Easy

If you live in the Santa Fe Springs area, it’s super easy to find a reliable AC repair company. All you have to do is contact ComfortTime Heating and Cooling! With a great reputation, friendly employees, expert services, and fast response time, we’re one company that you can rely on when your home heats up.

— 1 Comment —

  • Caden Dahl Since we are going to be in spring soon, it's essential that we should have our air conditioner looked at. I wouldn't want to be without any kind of cooling whatsoever. As you said here, it is always a good idea to check with several ac companies before you make a choice for repairs. That way, you can see how, if any, recommendations would fare out. Reply

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