Frequently Asked Questions
If You’ve Got Questions. We’ve Got Answers!
Home & Office HVAC Repair
How much to come to my house and tell me what's wrong with my air conditioning or heating system?
We usually charge $75 to go out and give a complete diagnostic of your system. Your diagnostic comes with a money back guarantee and is waived with the repair approval.
How much does the average heating or air conditioning repair cost?
It depends on what needs to be waived. We don’t give a price for repairs unless we diagnose the issue in person to guarantee we give you the best price with the best solution for your home or office. We find that just because another company or friend looked at it, doesn’t mean they knew what they were doing. (Remember all our services have a Money-Back Guarantee, we take all the risk when you call us.)
What are you warranties for fixing my A/C or heater?
Every repair comes with at least a 1-year warranty except refrigeration leak repairs because once they start leaking they usually leak again unless it was an installation error. Often if we replace a part for your furnace or air conditioning system we will provide a 1-year warranty. We stand by all our repairs.
How long does it take to repair my furnace or air conditioning for my home?
It can take a little as 5 minutes to all day depending on what’s needed. What’s great about choosing us, is that we will tell you up front how much time it will take and roughly when it will be up and running again. We will work with your schedule to accommodate your time.
When can you come out to my home to fix my system?
Our normal hours for home or office repair calls are Monday thru Friday from 7 a.m. to 5 p.m. but we always work weekends and evenings during peak seasons like summer and winter, or during extreme weather. (We always answer your phone calls day or night, even on holidays or weekends)
How do you charge for home or office air conditioning and heating repairs?
We charge by the job not the hour meaning you always know how much your service will be. We found that giving an upfront price to repair your air conditioning or heating system eliminates a lot of unknowns and gives you more control over the whole repair process.
Do you offer discounts for home and office HVAC repairs?
We do offer discounts to all our maintenance agreement members. You get a 15% discount on all repairs and priority service. Ask our technicians how you can sign up, get discounts, priority service and regular HVAC maintenance that your home’s comfort system needs.
Home & Office HVAC Maintenance
How often do I need to get my HVAC system serviced or maintained?
Having your HVAC system serviced regularly is required and recommended by every manufacturer of air conditioning and heating equipment. We recommend servicing the system a minimum of once a year but two times per year is best for homes with heating and cooling systems. Some commercial systems need monthly or quarterly service to perform properly.
Why is it important to have air conditioning and heating system professionally maintained?
The most obvious reason to have your HVAC system properly maintained is that it can save you money by avoiding costly repairs on downtime. We find that most air conditioning and heating systems that receive regular maintenance will have extended operating lifespans, will provide cleaner air to the home or business, and prevent breakdowns when keeping up with regular HVAC maintenance.
How long does it take to do a proper HVAC maintenance for my home?
It depends on what needs to get done, where the system is located, either inside or on the outside, and how old your system is. Our home HVAC maintenance usually takes 60 to 90 minutes to complete.
How much does it cost for home HVAC maintenance?
The cost is usually $90 to $125 for a complete HVAC maintenance service or Tune-Up of the heating and cooling system during our peak seasons. We offer discounts during the spring and fall. With a prepaid maintenance agreement, the cost drops down to $75 to $89.
What's included in a home HVAC maintenance?
We provide a 33 point inspection that includes a new standard air filter. Part of the service includes properly cleaning the air conditioning & heating system and ensuring the heater is safe to run. Our maintenance is performed to the standard set by the manufacturer of your HVAC system.